Community Guidelines
Be respectful of the people and communities on Patreon. People are different. That’s what’s beautiful about the internet and creativity: communities of varying types can assemble and flourish. We want Patreon to be an intimate and safe venue for a diverse range of creators and their communities. Please also look at our Benefit Guidelines for more details about benefits.

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How these guidelines are enforced

Please realize that Patreon is a diverse community and, while you may not necessarily agree with someone’s point of view, it may not be a violation of our Community Guidelines. That said, when you see a page on Patreon that you feel violates our community guidelines, please take the time to report them via our reporting tool. You can read more about how to report a creator or a post here. A member of the Trust & Safety team will review the report and if our Community Guidelines have been violated, the case manager will contact the creator to let them know that they are outside these guidelines.

This is a commitment to creators. We know this is your livelihood. We invest heavily in making these decisions as fair and transparent as possible. We always want creators to feel like they have an open line of communication. So how does this translate to moderation? Our first reflex is always to try to educate creators to help them understand how a rule has been broken and how to remedy the issue. In cases where the violation is particularly bad or intentional we may take further action such as suspending or removing their account. In the most extreme cases we may ban a creator from using Patreon.

Because you are raising funds on Patreon, we may be held accountable for what you do with those funds, so we may also look at what you do with your membership off our platform. As a result when we talk about “On Patreon,” it means the creations you are funding on and through Patreon. When reviewing a page, we look at how creations are shared, where the page is linked to and where the traffic comes from. No matter what happens, we always give creators the opportunity to appeal a decision by contacting us and sending any relevant information they believe was not considered. We may not change our minds, but we will always listen.

Be safe, be respectful, make stuff

These Community Guidelines exist to shape and guide Patreon and the growing number of creators and communities using it. This is not about building an arbitrary framework of “right” or “wrong.” It’s about making Patreon a place where diverse creators and their communities feel excited, supported, and happy to exist, while still allowing for different—and sometimes even conflicting—points of view.

These guidelines summarize a thorough, thoughtful, and living internal policy that we spent time thinking about and defining with guidance from community and safety experts. We’re proud of these guidelines because we believe they will help creators build a safe and supportive environment in which they can continue to create, share and build intimate and lasting relationships with their patrons.

Authenticity

To summarize: Patreon is for creators who put something original out into the world. As a creator, you may not post creations that infringe on others’ intellectual property rights.

  • You can’t create fake pages or collect money for things you’re not actually doing. For example, you cannot create a fan page for someone else.
  • You cannot pretend to be or impersonate someone else by using the name, brand or works of another to deceive patrons. We will review satire and comedy in a different way as we believe these subgenres are original creations.
  • You also can’t use Patreon as a prank or to fund non-activity. For example, a creator cannot collect funds for *not doing* something, such as, “I will stop tweeting videos of playing the harmonica badly if I reach $200 per month.”

If you want to read more about our copyright infringement policies, you can find more information in our Copyright and Trademark Policy.

Deepfakes:

Deepfakes are manipulated or digitally-altered audio, video, or image works that portray a person, event, or scene in a way that is not real or did not occur. Examples include, but are not limited to, superimposing an individual’s face onto a different body, or manipulating audio recordings to fabricate audio portraying a person saying something they did not say.

The following types of deepfakes are prohibited:

  • Deepfakes that intimidate, bully, or harass someone, encourage violence against them, or harm their reputation.
  • Deepfakes that incorporate an individual’s image or likeness in sexualized contexts in which they did not partake.
  • Deepfakes that use a public figure’s image, likeness, or voice to deceive through misrepresentative or fraudulent product endorsements, promotions, phishing, financial scams, and merchandise sales, among others. Deepfakes of public figures are permitted, however, if they are satirical or parodic in nature, or focus on political or social commentary. Examples may include using humor, irony, sarcasm, exaggeration, or imitation to critique an individual, institution, or societal issue.

Violent and graphic content

To summarize: Patreon looks to create a safe environment for all our users. Patreon will not allow content that promotes violence that is graphic, gratuitous, sadistic, or glorifies real-world suffering. Additionally, content that depicts violent or graphic imagery, such as animal abuse, decapitation, gore, and violent death, will not be permitted. However, we allow limited exceptions for this type of content when it contains documentary, educational, scientific, and newsworthy elements. Fictional or dramatized content that contains violent and graphic elements is allowed on the platform as long as the creator gives viewers enough context to understand that the footage is dramatized or fictional. Additionally, content that involves competitive or religious activities such as hunting, the slaughter of animals as a part of practicing an organized religion/faith, and professional combat sports like boxing and mixed martial arts are allowed. Please note that this list of exceptions is not meant to be exhaustive. If you have a question as to whether your content would be allowed under this criteria, please reach out to our Trust and Safety team at [email protected].

Do not post content on Patreon if it contains the following: 
  1. Glorification of real-world violence:
    1. Content that supports violent acts that have led to death or injury or encourages others to participate in violence.  
    2. Glorification of intimate partner violence.  
    3. Depiction of footage filmed by the perpetrator during a deadly or violent attack in which injury or death of victims is visible or audible.
  2. Depictions of violence against real animals: 
    1. Content depicting animal slaughter, gore, animal abuse, staged fighting, or cruelty. 
    2. Content where humans use excessive violence towards an animal, such as beating an animal or hitting or kicking an animal. 
  3. Depictions of violence against real humans: 
    1. Content depicting violent accidents or death and/or human corpses.  
    2. Depiction of gore such as body parts, burning or decomposed bodies in a non-medical context. 
    3. Real-world physical violence, such as torture.  
  4. Depiction of fictional or dramatized content: 
    1. Fictional content that glorifies domestic violence and other intimate partner violence.
    2. Violent or graphic dramatized or fictional imagery that does not provide a statement or context to inform viewers that the footage is not real.

Bullying, harassment, and threats

To summarize: We don’t allow bullying or harassment because we want Patreon to feel like a safe place for our various communities. At the same time, we want people to be able to express themselves, be critical, and discuss controversial issues.

We recognize that discussing celebrities, media or other public figures can sometimes involve harsh criticism, and we believe that is an appropriate part of free debate. However, we draw the line when it comes to harassing private figures, or taking any action that might affect people’s physical safety, regardless of whether these people are private or public figures.

As much as we want you to be able to express yourself, we want all of our users to have the right to express their opinion without feeling intimidated. Even the most difficult conversations should take place in the most respectful way. Here is how we define these behaviors.

Bullying and harassment:

You cannot attempt to intimidate anyone, either directly or by using your influence over others. We treat real-life interactions more seriously than online interactions when analyzing whether a line has been crossed because it can be more threatening and lead to physical violence. When both sides engage in similar behavior, such as feuds between public figures, we are less likely to take action. Additionally, Patreon has zero tolerance for pages featuring non-consensual intimate imagery, which we define as sexual or pornographic imagery of an individual or individuals made and/or distributed without their consent. Works which relate to non-consensual intimate imagery in the form of survival stories, educational resources, and/or advocacy, however, are permitted.

Threats:

Anyone on Patreon should be able to express their opinion in a way that doesn’t threaten another person. In this respect, we take threats of violence very seriously. Any creator or patron threatening the well-being of an individual or group of people will be removed. This includes threatening behavior such as stalking or inciting others to commit violent acts.

If you are a victim of this behavior and feel that your personal safety is at risk, we suggest you contact your local law enforcement, in addition to reporting the behavior to us.

Hate speech

To summarize: Patreon connects creators to their patrons all over the world. We are a global platform built on promoting creativity, which makes us a very inclusive group. Therefore, there is no room on Patreon for projects funding hate speech, such as calling for violence, exclusion, or segregation. This includes serious attacks on people based on their race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, disability, serious medical conditions, caste, or immigration status.

When reviewing an account for a potential hate speech violation, we consider some of the following questions:
  • Is there a call for violence against someone based on a characteristic like those listed above?
  • Does the creator use dehumanizing language when talking about people based on one of the above characteristics?
  • Is the creator using racial slurs or negative depictions of someone based on a characteristic like those listed above?
  • Does the creator mock or deny the experience of victims of hate crimes such as the Holocaust?
  • Is the creator targeting people based on their immigration status in a discriminatory way or simply discussing immigration policy?
  • Is the statement legitimate criticism of a State, institution, or belief or does the context make it clear that the user is using code words or proxies to attack people based on the above characteristics?

This list is not exhaustive, but we want to be transparent about how we work in the gray areas between speech and action. There can be a fine line between political comments and hate speech. If you come across what you believe to be hate speech on Patreon, please take the time to report it.

18+ creations and mature themes

To summarize: As we strive to create a community that is inclusive and diverse, we want to consider the different ages and sensitivities within our patron base. We are not trying to create or reinforce arbitrary frameworks of “right” or “wrong,” but rather want to give people the choice of whether or not to view adult creations. 

To help patrons make these decisions, we distinguish adult content (content containing mature themes) from all-audience content by applying an 18+ flag to the former. We define “mature themes” as any audio, visual, or audiovisual creations depicting explicit sexual situations, including nudity in sexual contexts (more on nudity below). We ask creators to flag themselves as 18+ if their creations may be considered inappropriate for people under 18 years of age. We realize the exact age threshold may vary depending on where you are, but most places require a certain level of maturity to view these creations and engage in these activities. Below is a brief, non-exhaustive breakdown for guidance.

Examples of content we view as containing mature themes: 

  • Works depicting real people in the nude in sexual contexts
  • Animations or illustrations depicting nudity in sexual contexts, and animations or illustrations featuring sexual interactions
  • Audio content that features simulated sexual interactions

Examples of content we won’t view as mature:

  • Works featuring nudity that is not designed to be sexually gratifying, such as photos of sculptures or paintings
  • Works featuring nudity or sexual situations that are designed for educational purposes
  • A standup comedy set featuring profanity or “adult” language

We ask that all creators keep the public spaces on their Patreon pages (meaning profile pictures, membership tier descriptions, page banners, etc.) appropriate for all audiences. Content depicting mature themes must be reserved for patron-only posts. 

Nudity:

As mentioned above, you can post nude creations on Patreon of both real and fictional subjects. Just be sure to mark posts with mature themes as “Patron Only” and ensure your page is flagged as 18+ if your content will feature such themes. As a reminder, you should never post or share nude creations of any individual under the age of 18, including yourself. As a strong commitment to child safety, we will work with law enforcement whenever we come across child exploitation material. You can read more about our pornography policy in the next section. Lastly, we understand that you may make a mix of 18+ creations and other types of creations, and that is okay with us too. We will always review your work within its context. However, if you have concerns, please let us know and we will provide you with guidance on how to maintain a dual presence.

Pornography and sexual services:

Patreon does not allow pornography, which we define as images and videos depicting humans engaging in sexual acts including, but not limited to, masturbation and sexual intercourse. This policy applies to works featuring real humans as well as photorealistic representations of a human, regardless of how the works were created. Works deviating from reality in terms of visual representation (such as animations or illustrations as seen in cartoons, comic strips, or graphic novels, among others) may depict nudity in sexual contexts as long as it complies with our other guidelines.

Additionally, sexual services are not allowed on Patreon, which you can read more about in our Benefit Guidelines.

Offensive and graphic creations:

We understand that artists sometimes have to push boundaries to create thought-provoking art, so we don’t review offensive and graphic creations with strict black and white guidelines. We instead review creations in the context of the whole creator page. However, we have zero tolerance when it comes to the glorification of sexual violence which includes bestiality, rape, and child exploitation (i.e., sexualized depiction of minors). This is true for illustrated, animated, or any other type of creations. Patreon reserves the right to review and remove accounts that may violate this guideline. We also do not allow other fringe sexual fetish creations, such as incest, necrophilia, or fetish creations that are hard to distinguish from non-consensual sex. We understand that some topics on this list such as incest or rape are a little bit more complicated because these situations are, unfortunately, part of real life. As a result, when reviewing these types of creations, the Trust and Safety team will take into consideration context including personal, historical or educational narrative. For example, survivor stories or fiction such as Lolita are allowed on Patreon.

Doxing

To summarize: We take a strong stance against doxing, which is sharing an individual’s private information or aggregating their public information for the purpose of intimidating them through harassment.

We take this strong stance against doxing because it is used to silence or intimidate people with different viewpoints on the internet. It can cause extensive emotional trauma, and can put the victim’s physical safety at risk. The most classic form of doxing is when an individual’s private personal information is shared. This could be information such as a phone number or home address. The definition of private personal information can vary and may mean that it is simply very difficult to find. We also consider it to be doxing when an individual’s non-private information is aggregated. For example, we would consider it doxing if someone’s profile picture was combined with their real name, all of their known social media accounts, and the city they lived in. No matter the specific information shared, we also evaluate the context around why it was shared. If it looks like this information is being shared for the purpose of making it easier for a large group to harass that individual, we are likely to consider it doxing. When doxing takes place, we lose the ability to have conversations. Doxing isn’t speech countering speech, it is speech shutting down others’ ability to speak. It removes our ability to discuss ideas, grow as individuals and have a safe space for disagreement.

People who can’t use Patreon

To summarize: Because Patreon empowers people financially, we restrict both the types of media and projects that can be funded on Patreon, and also which people can and cannot receive funds through Patreon. After creating a Patreon page, any creator caught in the act or convicted of making credible violent threats, committing violent crimes, malicious doxing, coordinating nonviolent harm (such as fraud, money laundering and gambling), or encouraging others to do any of these activities may be banned from using Patreon.

Politicians:

You cannot use Patreon to fund your run for office or to fund the political campaigns of others.

Criminal or harmful past:

Individuals who have fulfilled the terms of their sentence for past offenses may share their works on Patreon. Any creator observed committing, or convicted of, making credible violent threats or acts, child abuse, malicious doxing, coordinating nonviolent harm (such as fraud, money laundering, and gambling), or encouraging others to do any of these activities, may be banned from using Patreon.

Violent, criminal, and hateful organizations:

People or projects affiliated with dangerous, hateful or violent groups, espousing their related ideologies and conspiracy theories, or using their codewords and slogans may be restricted from using Patreon. Members of those groups and people who praise or support the actions of those groups may also be restricted. The groups include (but aren’t limited to) terrorist organizations; organized criminal groups such as drug cartels or criminal hackers; and hate organizations such as fascist, white supremacist and white nationalist groups, anti-Muslim and anti-Semitic organizations, as well as any group dedicated to attacking LGBTQI+ people. Creators may discuss these groups in their content for educational, reporting, or debunking purposes. However, actively supporting or praising these groups or their members through content shared or funded through Patreon may result in account removal.  We understand people’s thoughts and affiliations can change over time. We’ll always listen when an individual leaves a dangerous or hateful organization and wants to fund a guidelines-abiding creative project through Patreon. We’ll consider renouncements of past actions and affiliations on a case-by-case basis. Under consideration will be the time past since an individual’s renouncement, whether they’ve renounced both the group and its ideology and, lastly, what they plan to fund on Patreon. If you have questions about a group’s suitability for Patreon, please reach out to Patreon’s Trust & Safety team at [email protected].

Harmful and illegal activities

To summarize: We don’t allow funds to be collected for anything that facilitates harmful or illegal activities. You cannot fund creations that advocate, threaten, or show you causing harm to yourself, other people or animals. In the same way, you cannot promote illegal activities such as property crime, distribution of illegal weapons, or drug manufacturing.

Self-harm:

We don’t allow any page that promotes or glorifies self-harm, such as pages that encourage self-injury, suicide, or an eating disorder. Examples include pages that glorify self-scarification or a pro-anorexia campaign. If we believe there’s a credible risk the creator will harm themselves, we will work with law enforcement when needed. However, we allow creations that promote awareness such as self-harm survival stories, especially if they have educational value. If you or someone close to you might be in danger of hurting themselves, please contact local authorities or seek help: http://www.suicide.org/suicide-hotlines.html

Illegal activity:

We don’t allow pages that collect money for an illegal purpose, or that encourage others to break the law. Creators may not promote illegal weapons, drug manufacturing techniques or distribution, or property crime. With that said, we review each case individually. For example, although we don’t allow creations that help organize or encourage vandalism, we do allow street art.

Dangerous activities:

We ask those creators who are posting dangerous stunts to include a clear disclaimer. We also require that these types of posts be marked as “Patron Only” if they are too graphic or dangerous for a general audience.

Teen safety:

Patreon has zero tolerance for exploitative works depicting sexualized minors, regardless of how the works were created (e.g., hand-drawn, animated, photorealistic, or computer-generated sexual abuse material, among others), along with exploitative actions like grooming or solicitation. Any Patreon user involved in facilitating or attempting to exploit minors will be removed and reported to appropriate authorities. Moreover, creators must be at least 18 years old to share modeling or “posing” content that centers on their appearance or body.

Disinformation:

Patreon will not help fund creations that engage in medical misinformation related to Covid-19, and disinformation related to propagating QAnon or Pizzagate conspiracy theories. Please reference these blogs for further information:

Spam

To summarize: While it can be hard to grow a patron base, no one likes being spammed. Be creative and original, don’t post repetitive comments or send unwanted private messages to other members of the community.

These are some of the actions we consider to be spamming, which is prohibited on Patreon:

  • Don’t create pledging schemes; don’t contact other creators to have a pledge-for-a-pledge kind of trade deal.
  • Don’t use Patreon to release or link to malware or phishing schemes.
  • Don’t make misleading posts to grow your patronage.
  • Don’t post comments on other creators’ pages promoting your own page.
  • Don’t send a large number of unsolicited private messages asking for support.
  • Don’t use incorrect tagging in order to drive more search results.
  • Don’t post multiple paid posts per day if you are a per-post creator.

When reviewing reports about spam, we will distinguish between commercial spam and friendly abuse such as legitimate creators spamming other creators’ pages. If we determine the spam is friendly abuse, the account will be flagged; repeat offenses will lead to full removal of the creator or patron page. Commercial spamming by an account that is not a legitimate creator will be removed from Patreon. In other words, be creative and original because nobody likes Spam (not the canned type).

Patron accounts

To summarize: The philosophy behind these Community Guidelines applies to creators and patrons alike. While we empower creators to manage their communities, there are some instances when the Trust and Safety team will review reports for patrons’ behavior.

The Trust and Safety team reviews reports around hate speech, harassment and solicitation very carefully, and we will take action against a patron account if it violates these guidelines. Creators can report patrons’ posts directly by following these instructions. Please know we keep these reviews confidential. Most importantly, if you feel unsafe because a patron is stalking or harassing you, you should always try to seek the help of your local law enforcement and contact the closest cyber crime unit as they will have the most tools and means to help. Patreon will work closely with law enforcement when there is an investigation and if a law enforcement agency sends us a subpoena.

Financial advice content:

Because Patreon values creator and patron safety alike, we encourage financial advice content consumers to consult with licensed financial professionals before making investment decisions.

Chargebacks:

Chargebacks are initiated when individuals, or in Patreon’s case patrons, reach out to their financial institutions to dispute a transaction. To protect creators, Patreon will review excessive and potentially fraudulent chargebacks and may prevent patrons from subscribing to additional creators during that review. If a patron’s chargebacks are found to be fraudulent, Patreon reserves the right to suspend or remove their account.

More information about chargebacks can be found here. These policies are part of Patreon’s Terms of Use. For more information, contact Patreon at [email protected].